Our equipment has a warranty specified on the page of each product. This warranty covers repair or exchange depending on what applies. We do not accept returns of our products or money back once the product has been sent and received.
As a company, we are committed to making the change or repair that is necessary to ensure the proper functioning of the equipment.
If the equipment was operated without prior authorization from the support team, the warranty will not be valid.
We have been operating as a company with a 99% satisfaction since 2010.
It is important to remember that if the conditions of the place where the equipment was installed do not allow it to function properly, the company is not responsible, but it can give the support and recommendations to improve these conditions.